Are VPNs Really Worth It


VPN services are a valuable tool for privacy-conscious users. They’re worth using as part of a wider suite of software, but VPN software alone will not make you fully anonymous online.

How to Cancel Your ExpressVPN Subscription

A step-by-step guide on how to cancel your ExpressVPN subscription, including information on refunds, alternatives, and FAQs.

Adaeze Nwakaeze , Author
Steph Trejos , Editor
Last updated Aug 14, 2023

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VPNs are a dime a dozen these days, but that doesn’t mean they’re all created equal. ExpressVPN is one of the more popular VPN providers out there, offering a fast, reliable service with a host of features.

But what if you’re not happy with ExpressVPN? Maybe you’re not convinced by its features, or perhaps you’ve found a better VPN provider for your needs. You may also have signed up for a free trial, and now you want to cancel before you’re charged.

Whatever the reason, we’re happy to help. In this article, we’ll show you how to cancel your ExpressVPN subscription. And if you’re looking for an alternative VPN provider, we’ve got you covered there, too — keep reading for our recommendations on the best VPNs on the market.

In this article

How to cancel an ExpressVPN subscription on your browser

If you’re unhappy with ExpressVPN, you can cancel your subscription at any time. And if you signed up for a free trial, you can cancel that, too, before you’re charged.

There are two ways to cancel your ExpressVPN subscription on your browser.

Method 1: Cancel your subscription on your own

1. Log in to your account and go to the My Account page.

2. Click on the My subscription tab in the left-hand menu.

3. You will see a list of all your ExpressVPN subscription details. Find the Edit subscription settings button and click it.

4. Turn off the Auto-renew my subscription option and follow the prompts to confirm your changes.

Your subscription will now be canceled and will not be auto-renewed when it expires. But please note that this does not entitle you to a refund — if you cancel outside of the 30-day, money-back guarantee period, you will not be refunded.

Method 2: Contact support to cancel your subscription

If you’d rather cancel your subscription with the help of ExpressVPN’s customer support team, you can do that, too. What’s more? You’re entitled to a full refund if you cancel within 30 days of signing up.

1. Log in to your account. Go to and click My Account in the top-right corner. Enter your email address and password to log in to your account.

2. Open live chat. After you log in, click on the Start a conversation option on your dashboard. This will open a live chat window and connect you with an ExpressVPN customer service representative.

3. Explain that you want to cancel. All you need to do now is explain to the customer support representative that you wish to cancel your subscription. They will then process your refund and send it back within seven business days to your bank account or credit card account. And that’s it — you’re all done.

How to cancel an ExpressVPN subscription on your smartphone

If you’re using ExpressVPN, chances are it’s because you want to protect your online privacy while you’re on the go. So it makes sense that you would like to be able to cancel your subscription from your smartphone.

The process is slightly different depending on whether you use an iPhone or Android device. We’ll run through both so you can choose the best method for you.


If you’re using ExpressVPN on iOS, you can cancel your subscription through the app store. Here’s how:

1. Open the app store and go to your account by tapping your profile picture at the top-right of the screen.

2. Scroll down to the Subscriptions section and tap on it.

3. You will see a list of all active subscriptions on your account. Find and click on ExpressVPN.

4. Tap on the Cancel subscription button and confirm your decision.

Your ExpressVPN subscription will be canceled, but you’ll still have access to the VPN until the end of your current billing cycle.


The process for canceling an ExpressVPN subscription on Android is similar to the process for canceling through the website. If you’re eligible for a refund, you’ll need to log in to your ExpressVPN account and request one through customer support.

You can follow these steps:

1. Visit the ExpressVPN website and log in to your account.

2. Contact ExpressVPN support by clicking on the Start a conversation option on your dashboard.

3. Explain that you want to cancel and request a refund.

If you’re within the 30-day, money-back guarantee period, you’ll receive a full refund. Otherwise, you’ll need to cancel your subscription through the Google Play Store.

1. Open the Google Play Store and go to your account by tapping on the three-line menu icon at the top-left of the screen.

2. Go to the Subscriptions section and tap on it.

3. Find ExpressVPN from the list of your subscriptions and click it.

4. Cancel your subscription by selecting the Cancel button.

And there you have it — that’s how you cancel an ExpressVPN subscription on your smartphone. Whether you’re using an iPhone or Android, it’s a relatively simple process.

How to cancel ExpressVPN subscriptions paid through BitPay

If you paid for your ExpressVPN subscription with BitPay, you would not have your subscription automatically renewed. However, you can still cancel your subscription through customer support and get a refund (if you cancel within 30 days of signing up).

Alternatives to ExpressVPN

If you’re looking for alternatives to ExpressVPN, there are plenty of other VPN providers out there that offer similar features. Here are some of the best.


Surfshark is one of the most affordable VPN providers on the market. It offers a wide range of features, including a kill switch (to prevent your real IP address from being exposed if the VPN connection drops), 24/7 customer support, and an ad blocker. Starting at just $2.49/mo, it’s an excellent VPN cost for those on a budget.

What’s more? Surfshark offers a 30-day, money-back guarantee, so you can try it out risk-free.


NordVPN is another popular VPN provider that offers a high-security level and privacy protection. It’s slightly more expensive than Surfshark, starting at $3.19/mo, but it’s still a great option.

When you sign up for NordVPN, you get access to features such as double protection (which encrypts your traffic twice), Onion over VPN (which routes your traffic through the Onion network for additional security), and 24/7 customer support.

These features make it possible for you to browse the web securely and privately without having to worry about your data being exposed. And as with Surfshark, NordVPN also offers a 30-day, money-back guarantee.

CyberGhost VPN

With CyberGhost VPN, you get access to more than 9,100 servers in 91 countries. It’s a great option for those who want to unblock geo-restricted content, including streaming services such as Netflix, and enjoy a fast and reliable VPN connection.

And at just $2.19/mo, it stands out as one of the most affordable VPN subscription plans on the market. CyberGhost VPN also offers a 45-day money-back guarantee — one of the longest in the industry.

Here’s a summary of the main features offered by each VPN provider:

ExpressVPN Surfshark NordVPN CyberGhost VPN
Starting price $8.32/mo $2.49/mo $3.19/mo $2.19/mo
Money-back guarantee 30 days 30 days 30 days 45 days
Customer support 24/7 24/7 24/7 24/7
Ad blocker No Yes Yes Yes
Number of servers 3,000+ 3,200+ 5,000+ 9,100+
Number of devices 8 Unlimited 6 7
Number of countries 94 100 59 88


How do I cancel my ExpressVPN and get a refund?

To cancel your ExpressVPN subscription and get a refund, you’ll need to log in to your account and contact customer service. You’ll be eligible for a full refund if you’re within the 30-day, money-back guarantee period.

If you’re using a cell phone to cancel, you’ll need to cancel your subscription through the Google Play Store (for Android users) or the Apple App Store (for iPhone/iPad users).

Can I cancel my ExpressVPN subscription at any time?

Yes, you can cancel your ExpressVPN subscription at any time. But you’ll still have access to the VPN until the end of your billing cycle. So if you cancel on January 1, you’ll still have access to ExpressVPN until January 31.

What are some alternatives to ExpressVPN?

If you’re looking for alternatives to ExpressVPN, there are plenty of other VPN services out there that offer similar features. Some of the best include Surfshark, NordVPN, and CyberGhost VPN. Whether you’re looking to save money or are simply unhappy with ExpressVPN, these alternatives are definitely worth considering.

Bottom line

ExpressVPN is one of the most popular VPN providers on the market. But it’s not always the best option for everyone. If you’re looking for alternatives to ExpressVPN, there are plenty of other VPN providers out there that offer similar features. Plus, you can always check out our guide on the best VPN services to find a VPN that’s right for you — and your budget.

Are VPNs Really Worth It?

Callum Tennent oversees how we test and review VPN services. He’s a member of the IAPP, and his VPN advice has featured in Forbes and the Internet Society.

  1. What Is a VPN?
  2. Are VPNs Worth It?

Our Verdict

VPN’s are worth it if you want to stream geo-restricted content, evade surveillance and censorship, or hide your identity while browsing the internet. VPNs work to encrypt your web traffic and hide your IP address from websites, cybercriminals, and snooping third parties, but they don’t achieve complete privacy. For most people, investing in a trustworthy VPN service is worthwhile as part of a wider suite of security software.

are VPNs worth it

There’s lots of misinformation circulating online regarding what VPN services can and can’t do. Lots of companies would like you to believe that VPNs are magic, all-purpose tools that can achieve bulletproof privacy and security.

That’s not true. Depending on what you plan to use it for, it might not always be worth it to get a VPN.

While VPN software is useful (and can even be essential) in lots of different circumstances, a VPN won’t protect you from everything.

A VPN can’t prevent data breaches or most forms of malware, and it will slow your connection more often than it will speed it up. You can use it to stop ISP surveillance, but it won’t stop Facebook or Google tracking you with cookies or browser fingerprinting.

To help you figure out if a VPN is really worth getting, this guide will give you an up-to-date, honest take on when a VPN is worthwhile and when it’s not.

If you need a VPN, we’ll point you to some helpful resources to help you choose the right VPN, too.

Are VPNs Worth It?

It’s worth using a VPN to:

  • Improve your security on public WiFi networks
  • Hide your internet activity from your ISP
  • Access geo-restricted streaming content
  • Bypass IP bans and unblock restricted or censored websites
  • Torrent files safely and privately

It’s not worth using a VPN if:

  • You expect to achieve total privacy, security, and anonymity online
  • You want to speed up your internet connection
  • Blocking malware and phishing attacks is a priority
  • You’re signed into social media accounts
  • You use a poor-quality VPN that leaks your IP address or logs your activity

Here’s a quick overview of the pros and cons of personal VPN services:

Pros of a VPN Cons of a VPN
Gives you peace of mind on public WiFi Doesn’t stop in-browser tracking methods, like cookies and fingerprinting
Hides your internet activity from your ISP Doesn’t stop malware, phishing, or data breaches
Stops ISP throttling Your VPN service can technically see your web traffic
Unblocks geographically restricted conte Slower than a non-VPN connection
Unblocks censored websites Some VPNs are insecure or dangerous
Bypasses IP bans in gaming
Hides your IP address from the websites you visit

EXPERT TIP: VPN services are only worthwhile if you’re using a high-quality service. Most free VPNs are severely limited, and there are hundreds of premium VPNs that fall short, too. If you’re considering investing in a good VPN for privacy, security, or streaming, we recommend ExpressVPN.

What’s In This Guide

  • Summary: Is It Really Worth Getting a VPN?
  • When Are VPN Services Actually Worth It?
  • When Are VPN Services Not Worth It?
  • Free vs Paid VPN Services: Is it Worth Paying for a VPN?
  • Using a VPN On Different Devices & Platforms
  • How Do You Know When a VPN Is Worth It?
  • FAQs

What’s In This Guide

  • Summary: Is It Really Worth Getting a VPN?
  • When Are VPN Services Actually Worth It?
  • When Are VPN Services Not Worth It?
  • Free vs Paid VPN Services: Is it Worth Paying for a VPN?
  • Using a VPN On Different Devices & Platforms
  • How Do You Know When a VPN Is Worth It?
  • FAQs

Summary: Is It Really Worth Getting a VPN?

VPN software is not a cure-all: it won’t stop malware and phishing attacks, and your behavior can still be tracked online using browser fingerprinting. However, it’s worth investing in a VPN as part of a wider suite of security software including antivirus and firewall solutions. Using a VPN is the easiest step towards protecting your privacy and security online, and it also enables you to access blocked websites and geo-restricted streaming services on almost any device.

When Are VPN Services Actually Worth It?

Generally speaking, VPNs can hide your identity and activity from certain third parties on the internet. They’re worth using for unblocking restricted content, preventing ISP surveillance, and maintaining strong security on open WiFi networks.

Here’s a more detailed overview of exactly when VPN services are worth using:

Improving Your Security on Public WiFi Networks

Using public WiFi is less risky than it used to be, especially if the hotspot you’re using requires a password.

Even if your public WiFi connection isn’t password protected, more than 90% of the top 100,000 websites now use Hypertext Transfer Protocol Secure (HTTPS) encryption, which protects your sensitive data from any potential prying eyes.

However, it’s still worth using a VPN on public WiFi, especially if you’re working with sensitive personal information like account details or banking information. Here’s why:

  • If your WiFi connection is not encrypted (or it uses an insecure encryption protocol) a hacker could intercept your data and insert malicious code designed to steal your information. Technically speaking, anyone could set up a receiver to access your unencrypted internet traffic as it travels between your device and the router.
  • The WiFi hotspot itself could be set up by a malicious actor to collect user data or insert malicious content as your data passes through.

In both cases, a VPN will protect you. VPN software routes your traffic through an encrypted tunnel, which means even if your data is intercepted, it will be completely unintelligible. Similarly, third parties cannot insert malicious code into content you’re downloading.

Although the risks are much smaller than they used to be – and less scary than other sources may claim – it’s still worth using a VPN for complete peace of mind when using public WiFi.

Hiding Your Internet Activity From Your ISP

Even if you use HTTPS websites, your ISP can still see which websites you visit – although it cannot see exactly which specific pages you browse.

In most countries, ISPs are required by the government to record and store this data for up to two years. In the US, your browsing history data may even be sold and used to target you with advertising.

In some cases, ISPs throttle (or slow down) your connection if you are engaged in bandwidth-hungry activities, such as torrenting or gaming.

If you’re concerned about this type of surveillance, it’s worth using a VPN to stop your ISP seeing what you’re doing online. It’s the easiest way to prevent ISPs from storing your browsing data or throttling your connection.

Accessing Geo-Restricted Streaming Content

For the price of a VPN subscription, you can unblock thousands of movies and TV shows from geo-restricted streaming services, free movie streaming websites, and regional libraries.

If you’re an avid streamer or Netflix user, using a good VPN service is absolutely worthwhile.

By changing your IP address, a VPN can make it appear as if you’re located in a different country, giving you access to huge amounts of content that’s typically unavailable in your location. For example, if you’re located in the UK, you can use a VPN to change your Netflix region and watch US TV shows.

Unblocking HBO Max using ExpressVPN

ExpressVPN unblocks HBO Max.

In most cases, you’ll still need a valid subscription to the streaming service you plan to watch. However, using a VPN is still the easiest way to watch restricted content on almost every device.

Not all VPNs are good at this, though. Streaming websites like Netflix and BBC iPlayer work hard to block traffic from VPN servers, but the best services can evade them.

Unblocking Websites in Highly Censored Countries

If you live in a country that blocks popular websites or limits your freedom of speech online, the right VPN can be an invaluable tool for accessing the global internet and unblocking restricted websites.

If the software is good enough, a VPN can bypass state firewalls and provide access to sites that are usually blocked. Crucially, it will also encrypt your web traffic and use its own DNS servers to hide your activity from government surveillance.

Private Internet Access unblocks censored websites in China.

Of course, countries that restrict content also tend to ban VPNs precisely because they’re so effective. In many countries, only state-approved VPNs can be used legally. These services are likely to monitor your activities, so we strongly advise against using them.

Instead, choose a VPN with obfuscation technology that disguises your VPN traffic as “ordinary” web traffic. It’s also wise to choose a service that has a reliable history of evading the censors in your country. You can see our recommended VPNs for China and top VPNs for Russia for more information.

Bypass IP Bans & Local Firewalls While Gaming

Unless your internet connection is being throttled, using a VPN while gaming won’t help to reduce the lag you experience, prevent DDoS attacks, or purchase games for a discounted price.

However, it can still be worthwhile to use a VPN for gaming. By spoofing your IP address on Xbox, Playstation, or whichever console you use, you can avoid several frustrating issues that gamers face all the time.

Using NordVPN on CSGO

NordVPN has a large server network which makes it an excellent VPN for gaming.

For example, you can bypass IP bans, change your NAT type, avoid ISP throttling, and even find easier lobbies in different regions.

Some gaming services ban VPNs, and not all VPNs are compatible with games consoles. For this reason we recommend using a VPN that’s been tested for gaming and comes with a money-back guarantee.

Protecting Your Privacy When Torrenting

It’s not only worth using a VPN for torrenting, it’s arguably essential.

When you torrent without a VPN, your IP address is visible to other peers in the swarm, and the files you download are visible to your ISP.

If you accidentally download copyrighted material, this puts you at risk of legal penalties pursued by copyright trolls, licensing companies, or your ISP itself.

By using a VPN, you can prevent your torrenting activities from being traced back to you.

You must ensure that you’re using a trustworthy VPN that does not store logs about you. That way, even if there is a legal request for information about you, they won’t have a record of your activities.

When Are VPN Services Not Worth It?

Despite what many websites would like you to believe, VPNs have disadvantages too. If you need bulletproof anonymity, unfettered speeds, or a solid anti-malware solution, a VPN might not be worth purchasing for you.

Achieving Total Privacy & Anonymity Online

VPN services are a valuable tool for privacy-conscious users. They’re worth using as part of a wider suite of software, but VPN software alone will not make you fully anonymous online.

Tracking methods that work within your browser are not stopped by a VPN. For example, a VPN doesn’t block cookies or fingerprinting based on your screen size, browser type, browser extensions, and how your graphics card works.

If you’re signed in to any social media accounts, your VPN will also become mostly worthless from a privacy point of view.

Cover Your Track fingerprinting tool

VPNs do not protect against browser fingerprinting.

Turning off JavaScript and blocking third-party cookies can prevent some of this information from leaking, but it’s inconvenient and doesn’t always work. We recommend reading our full explanation of what VPNs hide for more information.

It’s also worth considering if a VPN is really necessary in your circumstances. We believe privacy is a fundamental right, but if you’re not concerned about your browsing activity being recorded, you might not need any additional software.

You’re Only As Secure as the VPN You Choose

If you’re deciding whether a VPN is worth it for privacy and security reasons, you need to make sure the VPN itself does not increase your risk. All of your traffic passes through the VPN’s network, so it’s vital that the VPN service itself is trustworthy.

A good VPN service will have its own DNS servers, a minimal logging policy, strong encryption, and a trustworthy history that’s been proven in real-life cases.

Put simply, if you choose the wrong VPN then it’s not worth using for privacy or security reasons. In this case, you’re simply shifting your privacy risk from the ISP to the VPN. However, a reliable VPN provider can make all the difference.

Speeding Up Your Internet Connection

VPNs can stop your ISP from slowing down your connection based on your browsing activity. This is called internet throttling.

However, if no throttling is taking place, a VPN will make your connection slower. Even the fastest VPNs will slow your connection down by between 4% and 6%. Your data is encrypted and has to make an additional hop to the VPN server, which means some speed loss is inevitable.

If you’ve been told that it’s worth using a VPN to speed up your connection, this is not true in the vast majority of cases.

Avoiding Malware & Phishing Attacks

Some VPN services include ad-blockers and malware blockers, but they’re not as effective as dedicated antivirus or anti-malware software.

If your primary goal is to protect your device and its sensitive data from digital attacks, then it’s worth investing in a different type of security software.

Most attacks use some form of social engineering. They convince someone to install something they shouldn’t, or to visit a website that has been weaponized to find and attack vulnerabilities in the user’s device.

A VPN doesn’t do anything to stop users doing this. Nor will a VPN scan any incoming emails or files to check whether they’re safe.

While a VPN’s encryption can prevent attackers from inserting malware into your web traffic (man-in-the-middle attacks), it can’t stop you downloading malware through the tunnel if that’s what you choose to do.

If the VPN Leaks Your Location, or Fails to Encrypt Your Data

VPN services are not made equally. Regardless of what you plan to use it for, a VPN that leaks your true IP address or fails to encrypt your data is not worth using.


Leak test tools can be used to detect VPN leaks.

If you’ve already subscribed to a service, use our VPN leak test to check for vulnerabilities. If you’re still considering getting a VPN, you can use our comparison of the very best VPNs to help you decide which service is worth buying.

Free vs Paid VPN Services: Is it Worth Paying for a VPN?

If you don’t plan to use a VPN very often, it might not be worth investing in a premium service. With a safe free VPN like Windscribe Free, you can hide your browsing activity and protect yourself on public WiFi networks with a generous data limit of 10GB per month.

However, if you plan on using your VPN for streaming, torrenting, or handling sensitive data, it’s absolutely worth paying for a premium VPN subscription.

Premium VPNs are almost always faster, more secure, and have far more servers than their free equivalents. They unblock more streaming services, in more regions, with greater reliability. You can also expect unlimited data with a paid subscription, so you can watch as many movies as you like or download large files without worrying about a data limit.

Out of all the free VPNs we’ve tested, only Windscribe Free could consistently stream multiple Netflix libraries, BBC iPlayer, Hulu, and HBO Max. While this is impressive for a free app, the paid version offers more than ten times as many servers and unblocks 32 Netflix regions, including the US.

Free VPNs are less effective than paid alternatives, and they’re typically less trustworthy, too. We tested more than 150 free VPNs and found that 77% had privacy and security risks:

the dangers of free VPNs

Some free VPN services can be dangerous to use.

Put simply: while there are some good free VPNs, most of them are unsafe or limited at the very least. For any serious or regular activity, it’s worth paying for a high-quality premium service.

Using a VPN On Different Devices & Platforms

How useful a VPN is will depend on the device you’re installing it on and the apps you want to use it with. In this section, we’ll explain whether it’s worth using a VPN with popular devices, platforms, and use-cases including mobile devices, Tor, and Amazon Fire Stick.

Is It Worth Using a VPN with Tor?

VPNs and the Tor Browser can work independently of each other. That means you can protect your privacy or anonymity with just one service, and it’s not always worth using both at the same time.

However, using Tor can invite unwanted attention from your ISP and other authorities. In this case, there are some scenarios where it’s worth using a VPN with Tor:

  • If you connect to a VPN before running Tor, your ISP will be unable to see that you’re using the Tor browser. Your VPN service will know you’re using Tor, but it will be unable to see what you’re doing.

As you can see, the benefits of using a VPN with Tor depend on how you’re using it. It can be worthwhile if you want to hide the fact you’re using Tor from your ISP, prevent Tor exit nodes from seeing your activity, or if you want to benefit from additional VPN security features like a built-in kill switch.

However, in many cases using the two together is overkill. You’ll experience seriously slow connection speeds, and the added layer of encryption doesn’t offer any additional protection.

We recommend using Tor or Onion over VPN if you need complete anonymity in extreme circumstances. For general internet privacy, use a VPN by itself.

Are VPNs Worth Using with Kodi & Firestick?

Though it can be more complicated to set up, using a good VPN with Kodi or Fire TV Stick is just as worthwhile as it would be on desktop or mobile devices.

By spoofing your IP address, you can watch geo-restricted movies and TV shows on your TV without needing to connect to your computer.

Using Windscribe with Kodi

Windscribe Free can unblock BBC iPlayer’s Kodi add-on.

Using a VPN with Kodi also prevents your ISP from monitoring what you’re watching, which can be useful if you’re not sure about the types of content your Kodi add-ons include.

Is It Worth Using a VPN On Your Phone?

Whether you’re connected to a WiFi network or using mobile data, it’s still worth using a VPN to protect your privacy and security on mobile devices.

VPN encryption will protect you from eavesdroppers on open WiFi networks, and it’ll prevent your ISP from tracking your browsing history on mobile data connections.

Just like on desktop devices, you can use a VPN to unblock geographically-restricted content on iPhone, Android, and other mobile devices. However, smartphones have Global Positioning System (GPS) sensors built in, and some websites or streaming services can use this information to double-check your location.

To reliably unblock content on your phone, use a VPN that can spoof your GPS location as well as change your IP address. According to our tests, only IVPN, Windscribe, and Surfshark can do this.

Is It Worth Using a VPN at Home?

Using a VPN at home is worthwhile, but it’s not always necessary. If you’re connected to your own password-protected home WiFi network, your web traffic should be protected from most eavesdroppers and attackers – though you’re still vulnerable to malware and phishing attacks.

Although you might not need it for security purposes, it’s still preferable to use a VPN at home for privacy purposes. It’ll prevent your ISP from monitoring and recording the browsing activity on your home computer, and allow you to unblock streaming content on lots of different devices.

By connecting to a remote VPN server, you should expect your home internet speeds to slow down by a small percentage, though.

How Do You Know When a VPN Is Worth It?

We’ve reviewed more than 55 VPNs, and not all of them are worth subscribing to. Here’s a brief checklist to help you understand exactly when a VPN is worth using:

  • Privacy and logging policy: VPNs should not store any information about your browsing activity or identity. Some anonymous connection logs are normal, as they allow the service to manage their network. However, there should be no data that allows third parties to connect your activity to your identity.
  • Strong encryption: The Advanced Encryption Standard (AES) with 256-bit keys is the strongest encryption you can get, and it’s the industry standard for top VPN services.
  • Large server network: VPNs with lots of servers are less likely to suffer congestion and are more likely to survive blocking attempts by streaming services. Look for servers close to you for optimal speed, and international servers for unblocking geographically restricted content.
  • Speed: The additional server hop and encryption when you’re using a VPN slows down your connection, but the amount will depend on the VPN you choose. Fast VPNs will typically slow nearby connections by approximately 4%, and international connections by roughly 10-15%.
  • Reputation: All of your web traffic goes through your VPN, so it’s crucial that you choose a service with a trustworthy history of protecting its users anonymity and activity.
  • Streaming and torrenting support: Some VPNs are better at particular activities than others, even amongst the very best VPNs on the market. For example, the best Netflix VPNs aren’t always the best for using in China. Once you know what you’d like to use a VPN for, do some research to find out which services excel in that area.


Do I Need A VPN Now That Websites Use HTTPS?

HTTPS encryption hides your activity from third parties, but your ISP can still see the domains you visit and use that to profile you. Not every website uses HTTPS, either. In this case, anyone in the middle of your communications (including your ISP) can see all your web traffic.

A VPN’s encryption and first-party DNS servers prevents your ISP seeing which domains you visit on both HTTP and HTTPS connections. The VPN encrypts all of your web traffic, too – not just the traffic from your browser window.

Can A VPN Cause Problems?

A VPN causes a small reduction in your connection speeds, so if you’re already on a slow connection, that might cause problems. Some services might also block access if they detect you’re using a VPN, but you can often fix that by connecting to a different VPN server, or using a different VPN service. Generally speaking, most people find that a VPN is easy to use and doesn’t cause any difficulties.

Will A VPN Help Me Avoid A Data Breach?

A data breach happens when a company that has information about you is hacked. A VPN can’t stop this happening, and the data leaked is usually customer data that people have given to the company when trading with them. However, a VPN can reduce the amount of
data that is collected about you by your ISP. This would reduce the damage if your ISP were to be hacked.

How To Cancel VPN Subscriptions

Smart phone

How to cancel your VPN account depends where you bought it from and in some cases, the payment method you used.

All of our content is written by humans, not robots. Learn More

Aliza Vigderman

Aliza Vigderman , Senior Editor

Aliza Vigderman

Gabe Turner , Chief Editor
Last Updated Sep 13, 2021
By Aliza Vigderman & Gabe Turner on Sep 13, 2021

It is better to use a VPN and cancel it than to not use a VPN at all, as the saying goes. The good news is, if you want to cancel your VPN, you can do so in only a few minutes. However, many companies bury their cancellation instructions deep within their websites, so we took the liberty of finding out for you. No need to thank us!

Surfshark Browser

How To Cancel VPN Subscriptions

How to cancel a VPN depends on where you purchased it in the first place: either in an app store or on the company’s website.

If You Bought VPN in Apple or Google Play Store

If you purchased your VPN from an app store, then you’ll cancel it in your device’s settings.

  • iOS
    1. Go to Settings.
    2. Click on Your Name.
    3. Click on Subscriptions.
    4. Tap your VPN subscription.
    5. Hit Cancel.
  • macOS
    1. In the app store, sign in to your account.
    2. Click the Person icon at the top of the window.
    3. Click Subscriptions.
    4. Click Manage.
    5. Click VPN Subscription.
    6. Click Edit.
    7. Cancel Subscription. 1
  • Windows
    1. Under Services & Subscriptions, sign in to your account.
    2. Find your VPN subscription.
    3. Click Manage.
    4. Click Cancel. 2
  • Android
    1. In the Google Play store, sign in.
    2. Click on Menu and Subscriptions.
    3. Select your VPN subscription.
    4. Click Cancel. 3

Pro Tip: Since most VPNs have auto-renewal set up automatically, see if you can turn it off after a certain date; that way, you won’t have to cancel when the time comes.

If You Bought VPN on a Company Website

Most likely, if you purchased a VPN on its website rather than in an app store, you’ll cancel it by signing into your account. It’s rare that VPNs have phone numbers, although some have email addresses to contact support directly.

VPN Phone number Email
Astrill VPN n/a, no refunds after 7-day free trial n/a, no refunds after 7-day free trial
Avast SecureLine VPN n/a, unsubscribe in account n/a, unsubscribe in account
AVG VPN n/a, unsubscribe in account n/a, unsubscribe in account
Bitdefender Premium VPN 954-414-9655 n/a, unsubscribe on website or in account
BlackVPN n/a n/a, contact form on website only
CyberGhost n/a n/a, unsubscribe in account n/a [email protected] (Family and Team accounts only)
ExpressVPN n/a n/a, unsubscribe in account
FastestVPN n/a [email protected]
HideMyAss n/a n/a, unsubscribe in account
Hotspot Shield n/a n/a, unsubscribe in account
IPVanish 800-591-5241 n/a, unsubscribe in account
Ivacy VPN n/a n/a, unsubscribe in account
IVPN n/a n/a, unsubscribe in account
Kaspersky VPN Secure n/a n/a, unsubscribe in account
KeepSolid VPN Unlimited n/a n/a, unsubscribe in account
Malwarebytes Privacy VPN n/a n/a, unsubscribe in account
McAfee Safe Connect VPN n/a n/a, unsubscribe in account
Mozilla VPN n/a n/a, unsubscribe in account
NordVPN n/a [email protected]
Norton Secure VPN n/a n/a, unsubscribe in account
Perfect Privacy n/a [email protected]
Private Internet Access n/a n/a, unsubscribe in account
ProtonVPN n/a [email protected]
PureVPN n/a n/a, unsubscribe in account
StrongVPN n/a [email protected]
Surfshark n/a [email protected]
Trust.Zone n/a n/a, fill out contact form on site
TunnelBear n/a n/a, unsubscribe in account
VPNSecure n/a n/a, unsubscribe in account
VyprVPN n/a n/a, unsubscribe in account
Windscribe n/a n/a, unsubscribe in account

FYI: Not all VPNs have money-back guarantees, so this is something to keep in mind during your buying process.

Alternative VPNs

If you want to invest in another VPN after canceling, we recommend checking out our VPN guide, which includes a shopping guide. As an alternative, you can check out the picks for our best VPNs, all of which we’ve been testing out for years on end. Or, read about how much VPNs cost so you can get an idea of typical pricing. We’ve outlined a few of our favorites here:

NordVPN Mac App Screenshot

  • NordVPN: NordVPN is one of the most popular VPNs in the world, with over eight million customers internationally. Based in Panama, they’re not subject to the Five Eyes, Nine Eyes, and 14 Eyes international surveillance alliances that would require handing over customer data to the government. Plus, they hardly log any data, not keeping track of what users do online or their IP addresses, so even if they were asked, they would have nothing to hand over. Learn more in our NordVPN review.

ExpressVPN Kill Switch

  • ExpressVPN: ExpressVPN is another popular option based in the British Virgin Islands, another Five Eyes non-member. With over 2,000 servers in 148 global locations, ExpressVPN is a good VPN for travel, if you’re bouncing between different Wi-Fi networks. It’s also a good choice if you like movies and TV shows, as it works with Netflix, torrenting, and a host of other streaming services such as Prime Video, Disney+, ESPN +, Hulu and even Youtube TV. Our ExpressVPN review goes into even more detail about the VPN itself, while our page on ExpressVPN costs covers pricing.

Surfshark - Cleanweb

  • Surfshark: Last but certainly not least, Surfshark is another VPN that’s great for privacy. Why? Because it uses AES-256 encryption, which is the same method that the U.S military uses to secure top-secret files. However, Surfshark doesn’t stop there. They employ what’s called multi-hop, meaning that they encrypt data multiple times through multiple servers. And of course, Surfshark has a failsafe option called a kill switch, which will shut down all web activity if the VPN disconnects. Combine that with their headquarters in the British Virgin Islands, the same country as ExpressVPN, plus a strict logging policy, and you’ve got one of the best options for the privacy-minded VPN-user.


VyprVPN App

That’s all we have on how to cancel your VPN! Next time, make sure to read up on your VPN before purchasing, paying special attention to its refund policy. To save money, read about the best VPN deals. Or, keep reading to learn more.

Frequently Asked Questions

We hope we answered all of your questions about cancelling VPN subscriptions, but if we didn’t here’s another shot.

  1. Log into your KeepSolid account.
  2. If you purchased it directly on the KeepSolid website; you’ll cancel it within the account.
  3. If you purchased it from the Apple App store or the Google Play store, you’ll need to cancel the subscription in your device’s settings under the subscription section.
  1. Go back to that website.
  2. Login.
  3. Cancel your subscription directly in the account area.

If you purchased it in the App or Google Play stores, you’ll need to:

  1. Enter your device’s subscription settings.
  2. Cancel the subscription.
  1. Go into Settings.
  2. Click on your name at the top.
  3. Click Subscriptions.
  4. Tap on the one you want to cancel.
  5. Click Cancel Subscription.
  1. Sign into your ExpressVPN account.
  2. Click Subscription.
  3. Click Manage Subscription Settings.
  4. Turn off Auto-Renewal.

However, if you paid using Paymentwall or BitPay, you don’t need to cancel, as there’s no auto-renewal in place. If you are having trouble cancelling, contact ExpressVPN via the live chat on their website.

  1. Apple. (2021). How to cancel a subscription from Apple.
  2. Microsoft. (2021). How to cancel your Microsoft subscription.
  3. Google. (2021). Cancel, pause, or change a subscription on Google Play.
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