Does Surfshark VPN Keep Logs? No, and Here’s Proof

To increase overall online security. A VPN provider will hide your activities from your ISP and shield you from possible cyberattacks. What’s more, even if your VPN provider is asked or subpoenaed to reveal your user logs, it will not work. They cannot give up information that never existed in the first place!

Surfshark no logs

Об этой странице

Мы зарегистрировали подозрительный трафик, исходящий из вашей сети. С помощью этой страницы мы сможем определить, что запросы отправляете именно вы, а не робот. Почему это могло произойти?

Эта страница отображается в тех случаях, когда автоматическими системами Google регистрируются исходящие из вашей сети запросы, которые нарушают Условия использования. Страница перестанет отображаться после того, как эти запросы прекратятся. До этого момента для использования служб Google необходимо проходить проверку по слову.

Источником запросов может служить вредоносное ПО, подключаемые модули браузера или скрипт, настроенный на автоматических рассылку запросов. Если вы используете общий доступ в Интернет, проблема может быть с компьютером с таким же IP-адресом, как у вас. Обратитесь к своему системному администратору. Подробнее.

Проверка по слову может также появляться, если вы вводите сложные запросы, обычно распространяемые автоматизированными системами, или же вводите запросы очень часто.

Does Surfshark VPN Keep Logs? No, and Here’s Proof

Surfshark is a provider known for exceptional value for the money. It’s not only affordable when talking about long-term plans but also packs 3,200 servers in 95 countries, offers military-grade encryption, and unlimited simultaneous connections per account. All of this is perfectly complemented by an array of security features and apps for all platforms, making the provider among the best choices in 2023. But does Surfshark keep logs in 2023 and is it great for your privacy? Well, that’s a whole other question.

In short, Surfshark will NOT keep any logs but to prove that, we’ll need to examine its privacy policy and see in which country the provider is based. If you have certain privacy concerns regarding Surfshark VPN, I recommend reading this article carefully because they’ll be alleviated.

Does Surfshark VPN Keep Logs? Privacy Policy Examined

To see if a VPN is good for privacy, it’s logical to check its privacy policy. Surfshark is very transparent and it’ll immediately tell you everything about its logging practices. Let’s start with the things that the provider will not store.

Logically, we’re talking about your IP address, DNS queries, connection logs, timestamps, geolocation, browsing history, websites you visit, and other compromising bits of information. Surfshark doesn’t log any of this information, which is a relief and a good sign that it’s safe and secure.

Surfshark No Logs

The great thing is that the provider can’t identify a particular user because it stores none of the information that would allow it to do so. As a result, people using the service are nearly 100% anonymous and safe from snoopers and hackers.

We like that the provider also doesn’t store data like your used bandwidth or session information, which has an even better effect on your privacy. It’s vital to mention that Surfshark has a few more tricks on its sleeve, such as RAM-only servers and Camouflage Mode.

RAM-based servers use RAM instead of standard SSDs, so every bit of information is deleted with each restart. Camouflage Mode masks your VPN connection and makes it look like a normal connection, which prevents even your ISP from knowing that you’re using a VPN.

Does Surfshark VPN keep logs of other things, however? The answer is yes, but it’s normal for a VPN service to store SOME logs that are necessary for it to function. Namely, we’re talking about things like your email address and basic billing information – the reason for storing this is obvious.

Surfshark No Log

Next, Surfshark VPN stores mundane stuff like anonymous performance data, crash reports on apps, unsuccessful connection attempts, and frequency of use of the VPN. This information is collected for troubleshooting and maintenance of the server infrastructure.

In my Surfshark test, I went in-depth about its no-logs policy and security, so you can find out more about it there. However, the bottom line is that it stores no logs of sensitive information, which means it’s perfectly safe if you’re looking to boost your privacy and security online.

Surfshark’s Third-Party Audits

A VPN without a security audit can’t be fully trusted since there’s no one to back up its claims. VyprVPN started this trend a few years ago by receiving an audit from Leviathan Security, closely followed by NordVPN, which received its third-party audit from PriceWaterhouseCoopers shortly after.

Surfshark is a younger VPN than these two, yet, it has TWO security audits. The first audit came from Cure53. The German company inspected its entire server infrastructure in a security assessment that ended up on a larger scale, as Cure53 examined much more than Surfshark’s servers.

Surfshark Audit Deloitte

Cure53, interestingly, found some vulnerabilities and issues within the infrastructure, which, by the time of publishing the report, Surfshark already fixed swiftly. A more interesting third-party audit came from a company called Deloitte.

Deloitte conducted a no-log audit on Surfshark, ensuring that its privacy policy claims are true. The company examined Surfshark’s VPN servers, MultiHop servers, IT system management, and many other parameters to find holes in the system.

Luckily, Deloitte was quick to conclude that Surfshark indeed doesn’t keep any logs, as it didn’t find any user-related information on any of the servers. This is surely one of the most important moments for the company, especially since its no-logging claims are fully backed up by a company such as Deloitte.

Where Is Surfshark VPN Based?

The last thing left to examine is Surfshark’s jurisdiction. You see, it’s very important for a VPN to be based in a privacy-friendly country, such as many off-shore countries, for example. Much like some of its rivals, Surfshark resides in a privacy-friendly location like the Netherlands.

The Netherlands is a country with no data-retention laws, which is suitable for a VPN service. Surfshark was once based in the British Virgin Islands but moved its legal jurisdiction to this country a while ago. While many users expressed concerns about it, Surfshark reassured its users quickly.

In short, the Netherlands allows the provider to operate according to its promised no-logging business model and not store any data. Plus, it’s GDPR-compliant, and despite the country’s connection with the 9 Eyes, its companies aren’t forced to store and distribute any particular information.

While we still prefer the British Virgin Islands as the main jurisdiction, it turned out that the Netherlands isn’t so bad after all. Surfshark operates in this country for a while now, and it received its no-logs policy audit under this very jurisdiction.

Does Surfshark Keep Logs in 2023? Here’s Our Verdict

So, to answer your question, Surfshark isn’t keeping any logs in 2023. At the time of writing this review, we’re talking about a very secure provider with tons of great security features and a certified no-logging policy. With two third-party audits, Surfshark surely nails it in terms of overall quality.

Plus, it has an audit from Deloitte that has to do directly with its privacy policy, ensuring that the company keeps absolutely no sensitive information on its servers. Thus, if you’re thinking about getting Surfshark, I think now would be a good moment to do it.

It comes with very affordable prices for long-term plans plus a 30-day refund policy for all plans, even the monthly one. If you’re up for a great VPN that stores no logs and that won’t cost you a lot, this provider is surely going to scratch all of your itches.

No-logs VPN for ultimate digital privacy

It simply means that a VPN doesn’t keep usage logs. In other words, no one, including your VPN provider, can see what you do while connected to a VPN. That includes your browsing history, used bandwidth, and network traffic.

No-logs policy is quite tricky to achieve since some countries force VPN services to store your data for at least some time. If you want the best data protection possible, check out VPNs that operate in jurisdictions without data collection laws.

Does Surfshark keep logs?

In short, Surfshark VPN does not keep track of your online whereabouts or actions in any way. The VPN server only keeps enough data to maintain your VPN connection, and nothing is kept after you’re done.

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Why should I use a no-logs VPN?

To hide your activity from your ISP (Internet Service Provider). Most ISPs are required to store information about your visited websites for years. Even if you feel like there’s nothing to hide, it’s a huge breach of privacy.

To avoid targeted ads. In some countries, including the US, internet providers can legally sell information about your browsing habits to advertisers. Knowing exactly what you like, advertisers can place effective targeted ads.

To increase overall online security. A VPN provider will hide your activities from your ISP and shield you from possible cyberattacks. What’s more, even if your VPN provider is asked or subpoenaed to reveal your user logs, it will not work. They cannot give up information that never existed in the first place!

Types of VPN logs

VPNs can keep a few types of logs. Here are the most common types & whether they should concern you:

Technical logs

These logs are all about the technical parts of your VPN connection. They include timestamps, server & your IP addresses, used protocols, data usage, etc. These logs are the most common type to be kept by the VPN providers to ensure a smooth VPN connection. They are usually anonymous & won’t breach your safety.

Personality-related logs

These logs are your personal information, usually collected when purchasing VPNs or creating accounts. They include your email addresses, bank details, date of birth, and any other info you choose to provide. If you want to keep this info private, premium VPNs allow you to create an account anonymously.

Online activity logs

These logs are the most dangerous ones & you should never use a VPN that collects them. Online activity logs are about everything you do while connected to a VPN. They include your visited websites, downloaded files, used services, etc. The no-logs VPN services never collect or even record this info about you.

Why Surfshark is the best VPN for online privacy

We protect all your traffic

We protect all your traffic

We protect all your traffic with industry-leading AES-256-GCM encryption and ensure that your traffic doesn’t suffer from any leaks.

We accept anonymous payments

We accept anonymous payments

We protect your identity by providing fully anonymous payment methods, so none of your personal information gets logged.

We offer Camouflage mode

We offer Camouflage mode

Camouflage mode, a.k.a. obfuscation, makes your traffic look normal so that even your Internet Service Provider doesn’t know you use a VPN.

We use the safest protocols

We use the safest protocols

WireGuard® is a default protocol on all our apps. If you want, you can change it to OpenVPN and IKEv2 – all tested, trusted, and secure.


Can the police track a VPN?

If you mean, “can the police track my activity when I’m using a VPN,” then the short answer is “no,” and you can find the long answer in our article “ Can police track your VPN activity .”

Does a VPN make you completely anonymous?

Nothing can make you anonymous online except for never going on the internet in the first place, but VPN services can help keep you a lot more private .

Does a zero-logs VPN exist?

The short answer is no. A zero-logs VPN does not exist.

In theory, it is possible to create such a VPN. However, it isn’t feasible, nor would it be user-friendly. Since some information is required to create user accounts and authenticate them, that would all have to be processed in the most anonymous ways, e.g., only crypto payments.

Plus, some anonymized information (such as crash reports) is required to keep the applications running smoothly and fix issues.

What non-sensitive information does Surfshark require?

Here’s what personal data we collect:

  • Email address and encrypted password (we can’t see your actual password)
  • Basic billing information and order history

What do we do with this information?

  • We need your email to help you fix any issues you may encounter.
  • We need your billing information to create your account successfully. This information includes your payment amount, currency, the date of the payment, as well as what you chose to purchase. You can also opt for total anonymity and pay with cryptocurrency.

Here’s the anonymous information we collect to keep the apps running smoothly:

  • Aggregated, anonymous performance data
  • The frequency of use of our services
  • Crash reports on apps
  • Unsuccessful connection attempts

Why do we need this information?

We only collect the bare minimum amount of user data so we can fix any technical issues on a whim. None of this data can be tied to your account & never be used to identify you.

Can I get a no-logs VPN for free?

Probably not. There is no such thing as an entirely free VPN service. If you don’t pay for the product, you are the product. Free VPNs make money by displaying many ads or collecting logs & selling them to data brokers.

Are no-logs VPNs safe?

Yes. No-logs VPNs are the safest VPN option you can get, as they’ll keep your information private & secure.

Are no-log VPNs legal?

Yes. No-logs VPNs are fully legal as long as they operate from a jurisdiction that doesn’t require log collection.

For example, Surfshark works from the Netherlands, where “Five,” “Nine,” and “Fourteen Eyes” groups of countries have no power over the existing laws.

Get Surfshark VPN

No logs. Complete digital privacy.