Bitdefender Total Security Review (2023): 9 Pros & 4 Cons


Can you imagine typing a password like aJzxsn&6Ak#Xmyk7FC! on your iPhone? That would be a disaster.

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Источником запросов может служить вредоносное ПО, подключаемые модули браузера или скрипт, настроенный на автоматических рассылку запросов. Если вы используете общий доступ в Интернет, проблема может быть с компьютером с таким же IP-адресом, как у вас. Обратитесь к своему системному администратору. Подробнее.

Проверка по слову может также появляться, если вы вводите сложные запросы, обычно распространяемые автоматизированными системами, или же вводите запросы очень часто.

Bitdefender Total Security Review (2023): 9 Pros & 4 Cons

BitDefender Total Security Review 2023

Bitdefender Total Security Review: Summary

Bitdefender is ranked #2 out of 20 antivirus software.

Bitdefender Total Security is one of the best antivirus you can buy. It’s beautifully designed and offers incredibly advanced protection. On top of that, the VPN has been dramatically improved on all operating software.

It’s not perfect: The parental controls need updating, and the password manager is Windows-only. In 2023, a password manager becomes a bit useless if you can’t use it on your smartphone too.

Outside of that, though, Bitdefender remains our favorite antivirus for Windows. It shares this throne with Norton, which has a better password manager and unlimited VPN. But Bitdefender is more affordable.


  • Excellent Anti-Malware: Together with Norton and Kaspersky, Bitdefender scores the highest marks in the anti-malware tests by AV-Test.
  • Great VPN: Bitdefender has made significant improvements to its VPN. It’s fast, secure, no-logs, and works with Netflix and torrents.
  • Complete Protection on Windows: Anti-malware, password manager, web protection, firewall, VPN, SafePay, webcam protection, and more.
  • Complete Protection on Android: Anti-malware, web protection, VPN, anti-theft, account privacy, app lock, and more.
  • Excellent Design on Windows and macOS: Bitdefender is equally advanced as intuitive to use. And in Dark Mode, it looks super cool.
  • SafePay Browser: Bitdefender includes an extra secure browser for your online banking, with a virtual keyboard to protect from keyloggers.
  • Ransomware Remediation: Bitdefender can restore files that ransomware attacks have encrypted.
  • Anti-Theft Tools: On Windows and Android, you can remotely locate, lock, or erase the data on your devices. Something Norton doesn’t offer.
  • Affordable: Compared to most competitors, Bitdefender is sharply priced, giving it excellent value for money.


  • Limited Features on macOS: Bitdefender doesn’t offer a firewall or password manager on Mac. We recommend Norton 360 Deluxe on Mac.
  • Password Manager Only for Windows: By not supporting Android, iOS, and macOS, the password manager becomes a bit useless.
  • Disappointing Parental Controls: Not all features work, and an intelligent teenager would easily circumvent others.
  • The Unlimited VPN Costs Extra: Bitdefender’s VPN is excellent. But unlike Norton and McAfee, Bitdefender’s does not include its VPN for free.

The price varies by region. Click the link below to see it in yours.

Ranking #2 of 20 ��
Password Manager
Unlimited VPN
Operating systems Windows, macOS, iOS, Android
Discount Save 60% on Bitdefender

Bitdefender Total Security 2023 Full Review

Bitdefender Total Security 2023 is one of the best antivirus programs of 2023. But how does it compare to the other heavyweights Norton, Kaspersky, and McAfee? To find out, we put it through a range of tests. Click the links below to learn more:

  • Bitdefender for Windows Review
  • Bitdefender for Mac Review
  • Bitdefender for Android Review
  • Bitdefender for iOS Review
  • Anti-Malware Test
  • Password Manager Test
  • Parental Controls Test
  • VPN Test
  • Company Profile
  • Product Line-Up

Alternatively, you can compare Bitdefender Antivirus to the best antivirus for macOS, Windows, Android, or iOS. Or see our privacy-focused comparisons to learn about the best VPN or the best antivirus with a VPN.

Bitdefender Total Security 2023 Review - Home

Image 1: BitDefender’s dashboard on Android and Windows 10.

Bitdefender Total Security for Windows Review

Key takeaway: We’re big fans of Bitdefender Total Security for Windows. Together with Norton, it’s our favourite. The feature list is nothing short of impressive and its design is intuitive enough for any user. The parental controls are disappointing, and the password manager works well on Windows, but not Android, iOS or macOS. But even when accounting for those drawbacks, we still highly recommend Bitdefender for Windows.

Before diving into Bitdefender’s features on each operating software, it’s important to know about Bitdefender Central. This is Bitdefender’s web app and the digital dashboard of its cybersecurity tools:

  • Here you can get an overview of your protected devices, and run scans, updates, and optimization tools remotely.
  • Here you can access the antitheft tools, allowing you to locate your device on a map, see its latest IP address, lock it, or wipe its hard drive entirely.
  • Here you can set up Digital Identity Protection, to learn whether your data was leaked to legal or illegal sources, on the regular or dark web.
  • Here you can access the parental controls, to learn where your children are, and set protective boundaries on their digital lives.
  • Here you can access additional premium services and manage your active subscriptions.

It is your cybersecurity hub under which all your protected devices are structured. Although you can also download it in app form, we are big fans of the web app. It’s clean, intuitive, and simply excellent.

Bitdefender Total Security on Windows 10 review:

Although beauty is in the eye of the beholder, we really like Bitdefender’s design on Windows 10 and 11. Its grey and blue tones inspire calm and confidence, and its layout is intuitive and easy. It resembles the excellent design of McAfee’s interface but feels a bit more techy and serious.

And if you want to go genuinely cybertech, activate Dark Mode under Settings. It makes the app look particularly cool. And yes, we are aware that calling an antivirus app “cool”, does not make us look very cool.

In the menu on the left side of the app, the six main categories are housed, under which all security features and settings are structured.

We’ll walk you through each:


The first category is the customizable Dashboard. Here you have six slots that you can fill with features that you frequently use.

As standard, Bitdefender has filled the first five positions with the quick scan, system scan, vulnerability scan, VPN, and SafePay. You can choose between the password manager, file shredder, or OneClick optimizer for the sixth position. We went with the password manager.


The second category, Protection, includes seven different features and a wide range of underlying settings. As the name suggests, the features here are related to protecting your device from malware:

  • Antivirus: This is a real-time protection feature, where you can start quick scans, deep system scans, or start the rescue environment to remove resilient threats. There are also various advanced settings to customize the scans. For instance, whether you want to scan applications, scripts, archives, boot sectors, and so much more.
  • Advanced Threat Detection: This feature identifies suspiciously behaving applications and blocks zero-day exploit attacks. Here, Bitdefender keeps you up to date on attacks that happened in the last 90 days, and allows you to turn some features on and off.
  • Online Threat Prevention: This feature consists of 6 separate elements that you can turn on and off: Preventing web attacks, scanning search results, checking the safety of encryption certificates on websites, checking for fraud and phishing attempts by websites, and preventing the exploitation of vulnerabilities on your device. You can also set file paths, extensions, and URLs that will be excluded from the prevention scans.
  • Vulnerability: Here, you can start the vulnerability scan, which scans your Windows installation, applications, and network for security issues. When it discovers a Windows vulnerability, it will also help you install the correct update. In addition, the Wi-Fi Security Advisor checks your Wi-Fi networks for the encryption and authentification type, and the password strength.
  • Firewall: The firewall allows you to monitor the connections your apps make and set rules per app. For instance, you can choose on which network type (home or public) they are allowed to connect, on which protocol they are allowed to operate, and whether they can create inbound or outbound connections (or both). And if that’s not enough, you can even assign custom IPs and Ports. Finally, you can (de-)activate port scan protection and stealth mode.
  • Ransomware Remediation: This feature reverses damage done by ransomware. It does so by restoring any files that have been encrypted by ransomware.
  • Antispam: Here, you can set rules to the antispam feature of Outlook and Thunderbird, two email applications for Windows. Settings include creating a white-list (friends) and black-list (spammers), whether to block emails with Asian or Cyrillic characters, and settings to train Bitdefender’s detection algorithm.


The third category, Privacy, focuses on your online safety. It includes six features:

  • SafePay: SafePay is a secure browser that you can use as an extra layer of security when banking online. It includes Bitdefender’s password manager, Wallets, and a virtual keyboard to avoid being tracked by keyloggers. Under SafePay’s settings, you can set the VPN to activate when you open the SafePay browser, and you can choose to get a notification to open SafePay when you visit a bank’s website in a regular browser.
  • VPN: A Virtual Private Network (VPN) creates an encrypted internet connection that hides your IP address and makes you anonymous online. We analyze it in detail in the VPN section of this review. Spoiler alert: It’s pretty good.
  • Password Manager: A password manager helps you create, store, and autofill highly secure passwords. Bitdefender’s password manager works as a browser extension for Internet Explorer, Firefox, Chrome, and SafePay. We analyze it in detail in the password manager section of this review. Spoiler alert: It works well, but only supports Windows.
  • Video & Audio Protection: Here, applications will appear that attempt to access your webcam or microphone. You can specify which apps are allowed to so and which should be blocked. Under settings, you can select whether you should be notified when an application attempts to access your webcam or microphone, or whether to block all access to them.
  • Anti-Tracker: This feature is a browser extension for Internet Explorer, Firefox, and Chrome, that blocks trackers from collecting data on you and building user profiles.
  • Parental Advisor: This is the parental controls feature of Bitdefender. It allows you to check the digital activities of your children and set protective boundaries. We analyze it in detail in the parental controls section of this review. Spoiler alert: It’s not great.


The fourth category, Utilities, consist of four separate parts:

  • Anti-Theft: The anti-theft tools are part of your Bitdefender Central account, the cybersecurity web app. They allow you to locate your device on Google maps, lock your device remotely with a customer access code, and erase all data on your device.
  • OneClick Optimizer: With a single click, you scan your disk (e.g., Windows Cache), registry (e.g., Startup items), browsers (e.g., Internet Explorer Cache and Cookies) for temporary files that you can delete to free up space.
  • Profiles: Bitdefender allows you to activate one of five profiles based on your activity. These include a Work, Movie, Game, Public Wi-Fi, and Battery Mode profile. You can also configure each to tailor them to your exact needs.
  • Data Protection: Also known as the File Shredder, this feature allows you to permanently delete files and folders from your hard drive.


The fifth category, Notifications, does precisely what the name suggests. It gives you a list of notifications in chronological order. For instance, it can tell you when a specific application was allowed access to a network. Or it might inform you of a vulnerability that was detected and will give you a quick link to fixing it.


As if there weren’t enough settings so far, the sixth category, called Settings, adds a few more on top. But they are more mundane in nature. Here you can decide whether Bitdefender can show you special offers, change the app’s language, activate Dark Mode, and turn automatic updates on or off.


All in all, Bitdefender Total Security for Windows is simply excellent. It can compete with the absolute best in the industry. It’s a shame that the parental controls aren’t as good as Norton’s and we’re disappointed that the password manager only works on Windows. But those are the only downsides to an otherwise excellent product.

Bitdefender Antivirus for Mac Review

Key takeaway: Bitdefender Antivirus for Mac is a well-designed app, with excellent anti-malware and web protection, and a solid VPN. However, it lacks a firewall and password manager, which are both present with Norton on macOS. Therefore, for Mac users, we prefer Norton.

Note: Bitdefender Antivirus for Mac has the same features as Bitdefender Total Security for Mac. The only difference is that with Total Security, you get the Parental Controls feature in Bitdefender Central.

Bitdefender Antivirus for macOS review:

Bitdefender Antivirus for macOS looks just as cool as its sibling for Windows. But as with all antivirus software for Mac, it lacks many of its features. The most noticeable omissions are the firewall and password manager. Both of which Norton does offer for Mac users.

On macOS, it also follows the same build as on Windows. On the left side of the app is a menu with seven items, under which the various protection features and settings are structured. From top to bottom, these are:


The first menu item, Dashboard, contains short-cuts to the five most important features of the antivirus: Quick scan, system scan, protect a new device, safe files, and web protection.


The second menu item, Protection, covers the vast majority of all security features:

  • Quick Scan: Rapidly scan the areas where malware usually hides.
  • System Scan: Completely scan your Mac, including all files and directories.
  • Custom Scan: Pick specific files to scan.
  • Quarantine: A list of files that have been flagged as malware and moved into quarantine. From here, you can delete or restore them.
  • Exceptions: An area where you can add files that can be excluded from scanning.
  • TrafficLight: A browser extension that catches, analyzes, and filters all web data, preventing malicious content from reaching you. The extension is available for Safari, Chrome, and Firefox.
  • Safe Files: A feature that stops ransomware and other malware from making unauthorized changes to your files. You can add files and folders to the protected files list and see which applications have requested access to them.
  • Time Machine Protection: Protect your backups from unauthorized changes.


The third menu item, Privacy, houses the features that protect your online privacy.

  • VPN: A Virtual Private Network (VPN) restores your privacy online by encrypting your internet connection and hiding your IP address. We analyze Bitdefender’s VPN in detail in the VPN section of this review. Spoiler alert: It’s a good VPN. Both on Mac and other OS.
  • Anti-Tracker: A browser plugin that protects your privacy by blocking data trackers that follow you around the web. The extension is available for Safari, Chrome, and Firefox,


The fourth menu item, Notifications, gives you a chronological overview of anything cybersecurity-related that happened on your Macbook.

My Account:

In the fifth menu item, My Account, you’ll see your account information and the remaining duration of your subscription. It also includes a link to BitDefender Central, from where you can manage your account settings.


In the sixth menu item, Preferences, you can (de-)activate various features, such as Bitdefender Shield, whether to scan only modified files, whether to scan files in your backups, and whether Bitdefender is allowed to send you offers.


All in all, Bitdefender Antivirus for Mac does many things right. It offers excellent anti-malware protection, a secure VPN, and excellent web protection. But, it doesn’t feature a firewall or password manager. Both of which Norton does offer for macOS, which is why we believe it might be the better choice to protect your MacBook or iMac.

Bitdefender Mobile Security for Android Review

Key takeaway: Bitdefender Mobile Security for Android includes everything you need: Solid anti-malware and web protection, an excellent standalone VPN app, and great anti-theft tools. Its design is a bit basic, but the protection is excellent.

Note: Bitdefender Mobile Security for Android has the same features as Bitdefender Total Security for Android. The only difference is that with Total Security, you get the Parental Controls feature in Bitdefender Central.

Bitdefender Mobile Security for Android review:

Bitdefender mobile security for Android looks a bit basic compared to Bitdefender’s excellent design on Windows. Because of this, it really can’t compete with the look and feel of Norton or McAfee on Android. This is a shame because it certainly isn’t a bad security app.

The structure of the app is straightforward. There is a menu at the bottom of the app with five icons. Each of them houses its own set of security features and settings. We’ll talk you through each:


The first menu item, Dashboard, highlights security features that still need to be installed. For instance, the Scam Alert, App Lock, Web Protection, or Anti-Theft features. Once you’ve gone through all them, the Dashboard’s only purpose becomes telling you that you are safe.

Malware Scanner:

The second menu item, Malware Scanner, is precisely what the name suggests: A malware scan for your apps. It scans for visible and invisible apps considered malware, ransomware, adware, spyware, or crypto miners.

Web Protection:

The third menu item, Web Protection, is a browser protection feature. It will scan your internet traffic for malicious intent and shield you from it. It works with a wide range of browsers, including Chrome, Firefox, Opera, Edge, Brave, Samsung Internet, Huawei Browser, and Dolphin.

Scam Alert:

The fourth menu item, Scam Alert, monitors your text messages to infected links and phishing attacks.


The fifth menu item, More, includes a wide range of features:

  • VPN: The Virtual Private Network (VPN) will restore your privacy online by encrypting your internet connection. You can either use the VPN integrated into the app or download the standalone Bitdefender VPN for Android, which is significantly better.
  • Anti-Theft: A complete anti-theft feature that allows you remotely locate, lock, and wipe your phone. It also allows your phone to automatically take a photo with the front camera after three failed login attempts.
  • Account Privacy: Websites get hacked all the time, and often user data is compromised. The Account Privacy feature checks whether your data, like your email address, has been compromised.
  • App Lock: This feature allows you to add an extra security layer to sensitive apps by setting a pin code to them. Whenever you want to access the app, you’ll need to type in the code or use the biometrics scanner of your device (face recognition or fingerprint).


All in all, Bitdefender Mobile Security for Android offers everything you need from a mobile security app: A solid anti-malware scan, web protection, and a VPN. It even provides excellent anti-theft tools, which Norton doesn’t.

Too bad Bitdefender’s design is on the basic side, but that doesn’t stop it from providing excellent protection.

Bitdefender Mobile Security for iOS Review

Key takeaway: Bitdefender Mobile Security for iOS is a work in progress. The VPN is transitioning to a standalone app, and it can’t be active simultaneously with the Web Protection feature. We have faith that Bitdefender will solve these issues. Until then, we prefer Norton on iOS.

Note: Bitdefender Mobile Security for iOS has the same features as Bitdefender Total Security for iOS. The only difference is that with Total Security, you get the Parental Controls feature in Bitdefender Central.

Bitdefender Mobile Security for iOS review:

Bitdefender Mobile Security for iOS looks a fair bit better than its sibling on Android. Nonetheless, as with every antivirus for iOS, the feature list is relatively short. For instance, there is no antivirus scan.

That’s not Bitdefender’s fault. Because every iOS app lives in a closed-off environment, it can’t infect other areas, making iOS a very secure operating software. However, this also makes it impossible for apps to scan the entire phone. Thus, no antivirus scans on iOS.

So why get a security app on iOS? Mainly for its additional features: Password management, parental controls, web protection, and VPN.

Bitdefender’s Mobile Security features on iOS:

The layout of Bitdefender iOS is roughly the same as on Android. In the bottom bar, there are four menu items, each housing their own security features. We’ll walk you through each:


From the first menu item, Dashboard, you can run a scan of your phone. This is not a malware scan but rather a vulnerability scan. It checks whether your iOS version is up to date, whether the app has access to your device, whether your Wi-Fi network is secure, and whether you have browsing protection turned on.


From the second menu item, VPN, you can activate the Virtual Private Network (VPN). A VPN encrypts your internet connection and hides your IP address, making you anonymous online.

The VPN integrated into Bitdefender’s mobile security app is very basic, and Bitdefender has recently launched a standalone VPN app, which is more advanced. So Bitdefender will prompt you to download the standalone VPN app instead of using the one integrated.

By the time you read this, Bitdefender may have already removed the VPN from the antivirus app entirely, as the standalone VPN will be the only option in the future.

Web Protection:

The third menu item, Web Protection, uses Bitdefender’s VPN technology to route your phone’s DNS queries to Bitdefender’s DNS resolver. It does this to scan for malicious connections. When a URL is known for phishing or malicious content, that connection is blocked. In short, the feature protects you from accessing dangerous pages.

Confusingly, because Web Protection and the VPN both rely on VPN tech, they can’t simultaneously be active. So when you activate one, the other deactivates automatically. This means you’ll have to choose between safe browsing (via Web Protection) and anonymous surfing (via the VPN).

To us, that doesn’t feel like a very user-friendly setup. In all likelihood, it will confuse users and make them believe there is a bug in the app.

Account Privacy:

When websites get hacked, they often leak user data, such as email addresses and passwords. Via Bitdefender’s Account Privacy feature, you can scan the web for your data to see if it has been leaked.


At the time of writing, Bitdefender’s mobile security for iOS feels like a work in progress. The VPN is transitioning from within the app to a standalone app. And another core feature, Web Protection, can’t be active simultaneously with the VPN, making you choose between anonymity and security.

If you’re like us, this confuses you slightly. Therefore, we don’t recommend using Bitdefender Mobile Security on iOS. We prefer Norton instead.

  • Norton 100% 100%
  • Bitdefender 99% 99%
  • Kaspersky 99% 99%
  • Avira 98% 98%
  • AVG 98% 98%
  • Avast 98% 98%
  • McAfee 96% 96%
  • BullGuard 96% 96%
  • Windows Defender 95% 95%
  • TotalAV 81% 81%

Graph 1: The average of all anti-malware test results for Windows 10 since October 2016 by AV-Test.

Bitdefender Total Security 2023: Anti-Malware

Key takeaway: Bitdefender’s anti-malware test scores are the envy of most other antivirus brands. In all protection tests for Windows 10 since October 2016, only Norton has been able to surpass Bitdefender’s nearly perfect record.

What are malware and anti-malware?

Malware describes any malicious software that can infect your devices and cause harm. Typical examples are viruses, worms, adware, spyware, trojans, keyloggers, and ransomware. Anti-malware, a function of antivirus software, is the feature that finds and removes malware from your device.

Up until 2020, Windows Defender was relatively poor at detecting malware, making antivirus software essential. These days, Windows Defender has become quite capable and frequently achieves the same test results as industry giants like McAfee.

So do you still need anti-malware software?

Yes, unfortunately, you do. Not only does malware continue to evolve, but other digital hazards are emerging too. Today, identity theft and privacy breaches are equally significant concerns.

Luckily, advanced antivirus software like Bitdefender constantly improve their security, identity, and privacy features. With an arsenal of security tools, ranging from firewalls, VPN, and password managers, they are a welcome addition to any digital safety net.

How good is Bitdefender’s anti-malware protection?

To analyze the anti-malware abilities of Bitdefender, we averaged the test results of all Windows 10 protection trials by AV-Test since October 2016, when they first began.

BitDefender, together with Norton and Kaspersky, had always achieved top marks in the protection trials. Rarely ever are other brands, like Avira, Avast, AVG, BullGuard, and Panda, able to beat any of them.

Note: AV-Test is widely considered the leading IT security testing institute, and tests the anti-malware capabilities of all major antivirus software six times per year.

Bitdefender Total Security 2023 Review - Password Manager

Image 2: Bitdefender’s password manager browser extension on Windows 10.

Bitdefender Total Security: Password Manager

Key takeaway: Bitdefender’s password manager is basic, but functional. However, it only works on Windows, making it somewhat useless. After all, you will need those passwords not just on your PC, but also on your mobile devices . If you want to use Bitdefender, then we recommend Dashlane as a standalone password manager. Alternatively, you can use Norton, which combines excellent antivirus software with a password manager that works on all operating software.

What is a password manager?

Too many people use the same password and email combination for all their accounts. Whether they log in to Facebook, Gmail, or their online bank, they’ll use the same password. So if one of these accounts gets hacked, all their other accounts will be accessible to the hacker too.

In an ideal world, these people would use a unique and secure password like *u=opReP?s?QU#8C0jEp for each of their accounts. Of course, this is wishful thinking, as people can’t remember and type such passwords. Luckily, there is a simple solution: A password manager.

A password manager will generate highly secure passwords, store them in a safe environment, and auto-fill them when you enter a website. It’s an essential cybersecurity tool that too few people use.

How do you set up Bitdefender’s password manager?

Bitdefender’s password manager is called Wallet, and the setup is straightforward. From the privacy tab in the antivirus software on Windows, you click Wallet. From there, you click “create a wallet,” assign a unique name and master password, and select the browser to which you want to add the password manager (Explorer, Firefox, and Chrome are supported).

From now on, all your email and password combinations will be stored in the password manager. You can choose to add these combinations manually or let the browser extension add them automatically when you log in to a website. And once the login details are stored in the password manager, it will auto-fill them when you return to the website.

Tip: For the master password for your Wallet, we recommend choosing a secure and unique one that you can easily remember and type. For most people, combining three random words, a symbol, and a number will do the trick. For instance: @YellowMouseHouse31.

How good is Bitdefender’s password manager?

Generating, storing, and auto-filling the passwords is smooth. In addition, the browser extension has direct links to frequently visited web pages and a password generator. It also allows you to open and lock the password manager from within the extension.

Even though the password manager won’t win any design prizes, and doesn’t feature biometrics login via Windows Hello, the core concept certainly works very well.

But there is one big flaw: Bitdefender’s password manager doesn’t work on Android, iOS, or macOS. And let’s be honest, what is the point of having unique auto-filling passwords on Windows, if you need to enter them manually on your phone?

Can you imagine typing a password like aJzxsn&6Ak#Xmyk7FC! on your iPhone? That would be a disaster.


Bitdefender’s password manager works fine on Windows. It’s basic but performs all core tasks well. However, there is no support for Android, iOS, and macOS, rendering the password manager useless.

After all, you don’t just have a Windows laptop or PC. You probably also have a phone and perhaps a tablet. Maybe even a Mac. Wouldn’t you want all those passwords to be synced across all your devices? We certainly do.

Both Norton and McAfee include a password manager that works beautifully on all operating software. Bitdefender should do so as well.

So if you want both an antivirus software and a password manager, you can combine Bitdefender with Dashlane. It’s the password manager we use. But if you want everything in one, then have a look at Norton. It offers excellent antivirus software and a password manager that works on all devices.

Bitdefender Total Security 2024 – Complete Antivirus and Internet Security Suite – 5 Devices | 1 Year Subscription | PC/Mac | Activation Code by Mail

Bitdefender Total Security 2024 – Complete Antivirus and Internet Security Suite – 5 Devices | 1 Year Subscription | PC/Mac | Activation Code by Mail

Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.

To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.

Top positive review

Bruce Coorpender
5.0 out of 5 stars Easy install across multiple operating systems
Reviewed in the United States on August 8, 2023

I’ve used BD for years and found it effective. Up the game to Total Security and tried the free VPN. The 200MB limit is a joke. I hit one page on CNN and it used up 32 MB. I liked the 2 year version offered by this Amazon deal and that I didn’t have to give a credit card number. The main complaint I have with BD is their automatic renewal, whether you want it or not. While not difficult to turn it off, it doesn’t stay that way.
Worth the money.

One person found this helpful

Top critical review

3.0 out of 5 stars Beware- Very poor technical support
Reviewed in the United States on July 24, 2023

Have been using BD for 4 years. Only problem is when there is a problem, generally after it auto-updates. Some features don’t work (like autolaunching secure websites in Safepay). Most recently this occurred again. Chat started and decided that I had to delete and reinstall (same as last time). That loses the chat session.

After performing all the recommended steps, the problem persisted. All attempts to contact support on the same issue results in “someone will get back to you ASAP”. An email was occasionally sent (after 24-48 hours), which was responded to immediately. There was never any reply. Which initiated yet another attempt to find out what was going on. This has been repeating for more than a week. No one is willing to help on chat as “it’s an open case. someone will get back to you ASAP”. So, if you have a problem that isn’t fixed on the first reboot beware.

2 people found this helpful
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From the United States

Bruce Coorpender
Reviewed in the United States on August 8, 2023

I’ve used BD for years and found it effective. Up the game to Total Security and tried the free VPN. The 200MB limit is a joke. I hit one page on CNN and it used up 32 MB. I liked the 2 year version offered by this Amazon deal and that I didn’t have to give a credit card number. The main complaint I have with BD is their automatic renewal, whether you want it or not. While not difficult to turn it off, it doesn’t stay that way.
Worth the money.

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Reviewed in the United States on July 28, 2023

I use the Bitdefender Total Security on my laptop and phone. I am really amazed when someone tries to guess my pin to gain access on my phone. I love that Bitdefender takes a snapshot and I mentally know my devices are protected. I try my best to make sure my devices are up-to-date with one of the best malware and virus protection software and I have been using Bitdefender over 4 years now.

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christopher c.
Reviewed in the United States on August 22, 2023

It really works well except the VPN. Better to use something else like Su:fShark or another quality VPN.

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Reviewed in the United States on November 30, 2022

I only bought Bitdefender because I was angry that I could not get a working passcode for the antivirus package I used for several years through Amazon. Going back and forth between Amazon and the maker of the antivirus, where each party blames the other for the problem, only amounts to extremely poor customer service by both! I ended up buying Bitdefender because it was rated number one by a couple of review sources (don’t truse them)!
So far Bitdefender has left me cold. For some reason I am constantly having to turn it back on over and over again because, it says, something has turned it off! Whenever I get an android or security patch update I have to turn it back on! And there are other times I have to turn ir vack on, for no aparent reason at all! I consider this to be a deal breaker when an antivirus cannot stay active for any reason! Additionally, during set-up, I had to turn each part of Bitdefender on individually. I cannot figure out why the software is not capable of configuring itself and for the optional features querring you during set-up! I am constantly being bugged with adds as well! There is also a notification at the top of my phone screen that wont go away, telling me that Bitdefender is working, evidently even when it needs to be turned back on! Bitdefender even popped up a screen covering an important video call! Mind you, I am not using some stripped-down free version, I am using a full priced, bought-and-paid-for package so there should be NONE of this crap happening! I cannot recommend Bitdefender to anyone who wants to remain sane and protected! I have zero confidence that Bitdefender is even turned-on at any time! Buyer Beware!