Fix: IPVanish not Connecting to VPN

6. VPN Protocol Issues

IPVanish Not Working or Connecting? Here’s how to fix it

Have you ever settled down for a gaming session or a movie marathon on Netflix, only to find that IPVanish is not working? It’s a frustrating situation, we know. But don’t worry, you’re not alone, and we’re here to help.

In this guide, we’ll walk you through a series of troubleshooting steps to get IPVanish up and running again. Whether it’s a case of IPVanish not working correctly or even if IPVanish is not connecting to servers at all, we’ve got you covered.

We’ve compiled a list of potential solutions, ranging from basic checks to more advanced procedures. Each step is designed to tackle a specific issue that might be causing your IPVanish to stop working or connecting to servers.

IPVanish Not working

Before diving into the solutions, it’s essential to understand what might be causing the issue that IPVanish is not working on your device. Knowing the root cause can save you time and lead you directly to the right solution.

Remember, the goal here is to fix any issues that are preventing IPVanish from working properly on your device. So, let’s dive in and get IPVanish working again in no time.

IPVanish not working featured image.

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1. Restart Your Device

Sometimes, the simplest solutions are the most effective. Restarting your device can clear temporary conflicts or glitches that might be causing IPVanish not to work.

Restarting clears the device’s memory and stops all processes, including any that might be conflicting with IPVanish and not allowing it to work correctly. It’s like giving your device a fresh start, and it often resolves various software-related issues.

How to restart your device.

2. Check Your Internet Connection

IPVanish connection relies on your internet connection, so if there’s an issue with your internet, IPVanish won’t work or connect to the internet.

Check your internet connection by performing a speed test.

  • Test Your Connection: Open a web browser and try accessing different websites. If you can’t connect, the issue might be with your internet connection.
  • Check Your Wi-Fi: If you’re on Wi-Fi, ensure you’re connected to the right network and that the signal strength is good.
  • Check Your Ethernet Cable: Try a different ethernet cable if you have one.
  • Restart Your Router: Sometimes, restarting your router can resolve connection issues.

3. Update the IPVanish app

Keeping IPVanish up to date ensures the following:

Update

  1. Bug Fixes: Updates often contain fixes for bugs or other technical issues that have been identified in previous versions of the software. If you’re experiencing problems with IPVanish not working, these may be known issues that have been resolved in the latest IPVanish app version.
  2. Compatibility Updates: As operating systems like Windows get updated, applications must also be updated to ensure they remain compatible with the system changes. If your operating system has received a recent update, it’s important to update IPVanish to ensure it continues working properly.
  3. Performance Improvements: Software updates often come with enhancements that improve the speed and performance of the application.
  4. Security Enhancements: VPN applications like IPVanish manage sensitive data (like your internet traffic). Consequently, they are often targeted by malicious entities. Therefore, regular updates often include patches for newly discovered security vulnerabilities.
  5. New Features: Updates may also introduce new features or enhancements to existing ones for improved user experience.

Updating from the app is usually the easiest way:

  1. Open the IPVanish app.
  2. Go to the settings menu.
  3. Look for the ‘Check for Updates‘ option and click on it.
  4. Follow the on-screen instructions to complete the update.

If updating from the app doesn’t work or there is no update available, you can download the latest version directly from IPVanish’s website:

  1. Visit IPVanish’s download page.
  2. Select your device’s operating system.
  3. Download the latest version and follow the installation instructions.

4. Try a Different VPN Server

Sometimes, the VPN server you’re trying to connect to might be experiencing issues. Trying to connect to a different IPVanish server can often resolve the problem.

How different IPVanish servers work.

  • Switch Servers: IPVanish has hundreds of VPN servers worldwide. If one doesn’t work, there are plenty more to choose from. Simply disconnect from the current server and choose a different one from the server list to establish your VPN connection.
  • Use the Quick Connect Feature: IPVanish’s Quick Connect feature automatically selects the best server for you to setup a VPN connection. It considers factors like server load and distance to ensure a smooth connection.

5. Reinstall IPVanish

If, after updating, IPVanish is still not working or connecting to servers, reinstalling IPVanish might help. This process ensures you have a clean installation without any potential file conflicts.

Another thing you could do, is to uninstall the tap IPVanish Windows adapter and let it reinstall it self.

Below, you can find comprehensive instructions to reinstall IPVanish on different devices:

Windows

  1. Open the Control Panel.
  2. Click on “Uninstall a program” under “Programs“.
  3. Locate IPVanish from the list and click on “Uninstall“.
  4. Follow the prompts to complete the uninstallation.
  5. Restart your system to ensure all IPVanish components have been removed.
  6. Visit the official IPVanish website and download the latest version of the software.
  7. Install the downloaded software by opening the .exe file and follow the on-screen prompts.
  8. Check if IPVanish is still not working or connecting to servers.

Mac OS

  1. Open “Finder“.
  2. Find the IPVanish app in the Applications folder.
  3. Drag the IPVanish icon to the Trash.
  4. Empty the Trash to complete the uninstallation.
  5. Download the latest version of IPVanish from the App Store or from the official website.
  6. Once downloaded, open it from your Applications folder.
  7. Check if IPVanish is still not working or connecting to servers.

iOS

  1. Locate IPVanish from your device’s Homescreen.
  2. Press and hold the IPVanish icon until it shakes.
  3. Click on the ‘X‘ that appears in the corner of the icon to delete it.
  4. Go to the App Store.
  5. Search for IPVanish.
  6. Click “Get” to download and then install it.
  7. Check if IPVanish is still not working or connecting to servers.

Android

  1. Locate IPVanish from your device’s Apps screen.
  2. Long press the IPVanish icon.
  3. Drag the icon to “Uninstall” at the top of the screen.
  4. Download the IPVanish app from the Google Play Store and install it.
  5. Check if IPVanish is still not working or connecting to servers.

Linux

  1. Open Terminal.
  2. If you installed IPVanish from the repository: Run sudo apt-get remove IPVanish* If you installed IPVanish from the .deb package: Run sudo dpkg –purge IPVanish*.
  3. Download IPVanish from the IPVanish’s official website.
  4. Open the Terminal in the directory with the downloaded package.
  5. Install the .deb package by running: sudo dpkg -i file_name.deb (file_name.deb should be replaced with the name of the package you’ve downloaded).
  6. Check if IPVanish is still not working or connecting to servers.

As always, it’s a good idea to restart your device after uninstalling the old VPN before proceeding with the new installation.

6. Change Your VPN Protocol

IPVanish uses different VPN protocols to secure your data. If you’re having trouble connecting to IPVanish servers or it’s not working at all, switching your VPN protocol might help solve any connectivity issues.

Each protocol has its strengths and weaknesses:

  • OpenVPN: Highly secure and versatile, but can be slower than other protocols.
  • IKEv2/IPSec: Fast and secure, and excellent at reconnecting if your internet connection drops.
  • WireGuard: Fast and secure connections.

How to Switch Between Protocols:

  1. Open the IPVanish app.
  2. Go to the settings menu.
  3. Look for the ‘VPN Protocol‘ option and select a different protocol.
  4. Try connecting to a server again.

7. Check Your Firewall Settings

Firewalls monitor and control incoming and outgoing network traffic based on predetermined security rules. However, they can sometimes block your IPVanish connection and prevent it from working as usual.

If IPVanish is not working due to firewall blocking, you can add it as an exception:

Windows:

How to unblock IPVanish on windows firewall.

  1. Press the Windows key, then start typing “firewall”.
  2. Select the “Windows Defender Firewall” option.
  3. In the left sidebar, click on “Allow an app or feature through Windows Defender Firewall.
  4. Click the “Change Settings” button for administrative privileges.
  5. Look for IPVanish in the list, and if it’s missing, click “Allow another App” and browse to IPVanish exe file.
  6. Check both “Private” and “Public” boxes next to IPVanish.
  7. Click “OK.

MacOS: MacOS firewall typically allows outgoing connections automatically (which is what IPVanish uses), but for completeness:

  1. Click on the Apple menu, then select “System Preferences.
  2. Click on “Security” or “Security & Privacy.
  3. Select the “Firewall” tab.
  4. Click the lock in the lower-left corner and provide your password to unlock it.
  5. Click “Firewall Options.
  6. If IPVanish is listed, make sure it is set to “Allow incoming connections.” If not, click “+” and add IPVanish to the list.
  7. Click “OK” when done.

Linux: Please note, the steps might vary slightly based on different distributions. Here’s a general guide on how to add IPVanish as an exception to a firewall using Uncomplicated Firewall (UFW):

  1. Open Terminal.
  2. Firstly, make sure UFW is installed, you can do this by typing:
sudo apt install ufw
  1. Check the status of your UFW with the following command:
sudo ufw status
  1. If UFW is not active you can activate it with the following command:
sudo ufw enable
  1. Now, you need to find the exact directory path of the IPVanish client. You can typically find it in the /usr/bin directory.
  2. Assuming the IPVanish client executable is located in /usr/bin/, use the following command to add it to UFW’s exception list:
sudo ufw allow out to any port 1194 proto udp from any to any app '/usr/bin/IPVanish'

Remember to replace /usr/bin/IPVanish with the actual path of your IPVanish executable file. The above command allows IPVanish to make outgoing connections using UDP on port 1194.

  1. Finally, we must reload the UFW for the changes to take effect. Use the following command to do this:
sudo ufw reload

Please note: This guide uses UFW as an example because it is one of the most popular firewalls in Linux. Your distribution may use a different firewall or a different method to manage it.

8. Disable Your Antivirus Temporarily

While essential for protecting your device, antivirus software can sometimes cause IPVanish to stop working or even prevent it from opening. If you suspect this might be the case, try disabling your antivirus software temporarily or add IPVanish as an exception.

If disabling the antivirus resolves the issue, consider adding IPVanish as an exception in your antivirus settings. Here’s a general guide on how to do it:

  1. Open your antivirus software.
  2. Navigate to the settings or preferences menu.
  3. Look for a section labeled ‘exceptions‘, ‘whitelist‘, or ‘allowed apps‘.
  4. Add IPVanish to the list and save your changes.

Remember to re-enable your antivirus software as soon as you’re done testing, and IPVanish is back to working properly again.

9. Change Your DNS Settings

DNS (Domain Name System) is like the phonebook of the internet. If you’re having trouble connecting to IPVanish, changing your DNS server configuration settings might help.

Flushing your DNS cache removes all the information stored in it, allowing your computer to fetch new data. Here’s how you can do it:

  • Windows: Open the Command Prompt and type ipconfig /flushdns, then press Enter.
  • Mac: Open Terminal and type sudo killall -HUP mDNSResponder, then press Enter.
  • Linux: Open Terminal and type sudo systemd-resolve –flush-caches, and hit Enter.

After flushing your DNS, try connecting to IPVanish again and check if it’s working.

How to flush DNS

10. Clear Your Cache and Cookies

Your browser’s cache and cookies can sometimes interfere with your IPVanish connection and prevent it from working as it should. Clearing them might resolve the issue.

How to clear browsing data and cookies to make IPVanish work again.

  1. Open your browser’s settings.
  2. Look for the ‘Privacy‘ or ‘History‘ section.
  3. Select ‘Clear browsing data‘ or ‘Clear history‘.
  4. Make sure ‘Cookies‘ and ‘Cached images and files‘ are selected, then click ‘Clear data‘.

11. Disable Other VPN Services

Running multiple VPN services at the same time can cause conflicts. If you have other VPN software installed on your device, try disabling them before using IPVanish.

How to disable other VPN services from starting up and conflicting with IPVanish.

12. Update Your Network Drivers

Outdated network drivers can cause connectivity issues. Keeping them up to date can help ensure a smooth connection without errors and also a fresh network profile since it will reset network settings to defaults.

Here’s a general guide on how to update your network drivers on different devices:

Windows:

How to update network drivers.

  1. Firstly, download the appropriate driver for your Network Adapter from the manufacturer’s official website if you haven’t. (Intel, Realtek, or Killer)
  2. Press the Windows key + X to open the quick access menu.
  3. Select “Device Manager” from the list.
  4. In the Device Manager window, find “Network adapters” from the list and click the arrow or double-click to expand the category.
  5. Right-click on your Network Adapter.
  6. From the drop-down menu, select “Update driver“.
  7. In the update dialog, choose “Browse my computer for driver software“.
  8. Click on “Browse” and navigate to where you’ve downloaded and saved the appropriate network driver.
  9. Click “Next” to install the driver.
  10. Once the installation is complete, you may need to restart your computer for the changes to take effect.
  11. Test for IPVanish connectivity issues.

Mac OS:

  1. Click on the Apple menu in the top left corner of your screen.
  2. Select “System Preferences…” from the drop-down menu.
  3. In the System Preferences window, click on the “Software Update” option.
  4. Your Mac will now check for any available software updates. If an update is available, this will include any updates to your network drivers.
  5. Click on “Update Now” to download and install the updates. If your system is already up-to-date, you will see a message saying “Your Mac is up to date“.
  6. Depending on the size of the update, this may take some time. You might need to enter your admin password to authenticate the updates.
  7. Once the updates have been installed, restart your Mac to ensure that the updates take effect.
  8. Test if IPVanish is working or connecting.

13. Contact Your ISP

In some very rare cases, your Internet Service Provider (ISP) might be blocking the VPN connection to IPVanish.

If you suspect your ISP is blocking IPVanish from connecting to the internet, reach out to their customer service. Ask if they block VPN connections and if there’s anything they can do to help. Some ISPs might be willing to change your settings or suggest a workaround.

14. Try Using Obfuscated Servers

If VPNs are heavily restricted in your region, IPVanish’s obfuscated servers can help. These servers disguise VPN traffic as regular internet traffic, helping you bypass VPN blocks.

To use obfuscated servers:

  1. Open the IPVanish app.
  2. Go to the settings menu.
  3. Enable ‘Obfuscated Servers‘.
  4. Go back to the main screen and connect to a server as usual.

15. Contact IPVanish Support

If you’ve tried everything and IPVanish still isn’t working, it’s time to contact IPVanish Support. They have a team of experts ready to help with technical issues. You can reach them through live chat or email.

Explain exactly what’s going on with IPVanish on your devices that it’s not working, and all the troubleshooting steps that you did. Be as detailed as possible and hope for the best.

Why IPVanish is not working?

IPVanish might not be working for various reasons, including:

1. Internet Connection Issues

IPVanish relies on your internet connection to function. If your internet is slow, unstable, or completely down, IPVanish won’t be able to establish a secure connection.

2. Server Overload

IPVanish has thousands of servers worldwide. However, if too many users connect to the same server, it can become overloaded, leading to slow speeds or connection failures.

3. Outdated IPVanish Version

Running an outdated version of IPVanish can cause compatibility issues with your device’s operating system or other software.

4. Firewall or Antivirus Conflicts

Firewalls and antivirus software are designed to protect your device from threats. However, they can sometimes mistakenly block IPVanish.

5. Incorrect DNS Settings

The Domain Name System (DNS) translates domain names into IP addresses. If your DNS settings are incorrect, IPVanish might not be able to connect to the server.

6. VPN Protocol Issues

IPVanish uses protocols like OpenVPN and IKEv2/IPSec to secure your data. If you’re having trouble connecting, it might be due to a problem with the VPN protocol.

7. Device-Specific Issues

Sometimes, the issue might be specific to your device. This could be due to outdated network drivers, conflicts with other software, or device-specific settings.

Why is IPVanish connected but not working?

If your internet doesn’t work when IPVanish is connected, it could be due to a server issue or a problem with your VPN protocol. Try switching to a different server or changing your VPN protocol.

Why is IPVanish so slow?

IPVanish can be slow if the server you’re connected to is overloaded, if your internet connection is slow, or if there’s a conflict with your device’s settings. Try switching to a different server, check your internet speed, and ensure IPVanish is updated to the latest version.

Can my ISP block IPVanish?

Yes, some ISPs might block VPN connections. If you suspect your ISP is blocking IPVanish, contact their customer service for assistance.

How do I reset my IPVanish app?

To reset your IPVanish app, you’ll need to uninstall and then reinstall it. First, remove the app from your device using the standard uninstallation process for your operating system. After that, download the latest version of IPVanish from their official website and install it. This process effectively resets the app to its default settings.

Fix: IPVanish not Connecting to VPN

IPVanish might not connect to the VPN service if the connection protocol you are trying to use is not supported by your network or device. Moreover, conflicting applications (like Blokada) may also cause the issue at hand. The issue arises when the user fails to connect while using IPVanish. The issue is reported on Windows, mobile applications, Fire Stick, Android boxes, etc.

IPVanish not Connecting to VPN

You can fix the IPVanish not connecting issue by trying the undermentioned solutions but before that, make sure your device supports IPVanish or IPVanish supports your device (e.g., Fire Stick Generation 1 does not support VPN and IPVanish). Moreover, check if trying another Country server (preferably, non-US) sorts out the issue for you. Additionally, IPVanish may fail to connect if your ISP or router is blocking access to its servers. You can check it by using another network (like the hotspot of your phone).

Change the Connection Protocol of the IPVanish Application

The IPVanish may fail to connect if the connection protocol you are trying to use is not supported on your device or network. In this scenario, changing the connection protocol of the IPVanish app may solve the problem. For elucidation, we will discuss the process for the Windows version of the IPVanish app.

  1. Launch the IPVanish app and select Settings (in the left pane of the window).
  2. Now, in the right pane, steer to the Connection tab and expand the dropdown of Active Protocol (under VPN).
  3. Then select OpenVPN and click on Connect to check if the connection issue is resolved.
  4. If not, then you may try other VPN protocols to check if any one of the other protocols sorts out the connection issue.

Update the IPVanish App to the Latest Release

IPVanish may fail to connect if its app is outdated as it can create incompatibility between IPVanish and OS modules. In this context, updating the IPVanish app to the latest release may solve the connection problem. For illustration, we will discuss the process for the Android version of the IPVanish app.

  1. Launch the Play Store and open its menu (by tapping on your user icon near the top right of the screen).
  2. Now select My Apps & Games and open IPVanish (you may have to scroll a bit to find the app).
  3. Then check if an update for IPVanish is available, if so, tap on the Update button and if asked to, tap on Accept.
  4. Once the app is updated, restart your device and upon restart, check if the IPVanish not connecting issue is resolved.

Re-log into IPVanish

The IPVanish connection issue could be a result of a temporary glitch in the communication modules of your device. The glitch may get cleared if you log out and then log back into IPVanish. For elucidation, we will go through the process for the Windows version of IPVanish.

  1. Launch IPVanish and head to the Account Details tab in the menu (in the left pane of the window).
  2. Then, in the right pane, click on Logout, and afterward, confirm to logout.
  3. Now reboot your PC and upon reboot, log back into IPVanish and check if its connection issue is resolved.

Uninstall the Conflicting Application

The IPVanish not connecting to the VPN service could be a result of an app (like an adblocker) conflicting with the operation of the IPVanish app. In this context, uninstalling the conflicting application may solve the problem. The Android version of the Blokada app is reported to cause the issue (you may have to dig deeper to find the app causing the issue for you).

  1. Launch the Settings of your Android phone and select Applications.
  2. Now open Blokada (you may have to scroll a bit) and tap on the Uninstall button.
  3. Then confirm to Uninstall the Blokada app and afterward, reboot your device.
  4. Upon reboot, launch IPVanish and check if it is clear of the connection issue.

If the issue persists, then you may try another VPN client.

  • Fix: Nord VPN not Connecting on Windows
  • How to Fix Windows VPN Connecting Only after a Restart
  • How to Fix MTP Devices not Connecting on Windows 10
  • Fix: Samsung TV not Connecting to Wifi

Ipvanish not working on windows 10

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